![]() Mike Lokie, Signature Mortgage Corporation.Augie Iacono, Diamond Residential Mortgage.Johnny Hinchey, Mortgage Financial Services.Jen Guidry, First United Mortgage Group.Kaley Giessing, Primary Residential Mortgage.Jacob Emmel, American Financial Network.Carleton Chambers, Prosperity Home Mortgage.Lynsey Camp, Highlands Residential Mortgage.Melanie Brown, Premier Nationwide Lending.Giuseppe Battaglioli, Zenith Home Loans.Jennifer Ballheimer, Mortgage Financial Services (Winner).Including Ballheimer, America’s top 50 loan officers, listed in alphabetical order, are: office of Mortgage Financial Services, was the nation’s top loan officer for customer satisfaction in 2019 with almost 200 surveys completed, a survey completion rate of 85 percent, and an average rating of 4.97 stars out of five. A proprietary algorithm and weighting were used to arrive at the final results.Īccording to SocialSurvey’s data, Jennifer Ballheimer, working from the Little Rock, Ark. As a result, it is not possible to choose who receives a survey. To ensure integrity, the platform is connected directly to each company’s loan origination system to enable the automatic sending of customer satisfaction surveys after closing to every individual listed on each loan application with a unique email address. The results are based on survey completion rates, the number of reviews, and the star ratings submitted to the SocialSurvey platform by verified customers. Competition was fierce with more than one million reviews of 30,000 individual loan officers from nearly 200 companies being scored, by far the largest data set in the mortgage industry. – – SocialSurvey, a leading provider of experience management software, today announced America’s top 50 loan officers for customer satisfaction in 2019. San Ramon, California, (GLOBE NEWSWIRE) - For Immediate Release
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